Dear Cory:

I am writing this letter on behalf of Russ, Paul, Cory, Chris, Dave, Dave, and any other of your employees involved with the fire-related “remodeling” of [address].

To be sure, we are quite pleased with their work.  Not only are your employees master craftsmen/technicians, they also exemplify personal qualities which provided us an opportunity to discuss the improvements they were making as they were made.  Your men were always pleasant and cordial.

As you are aware, having to experience a catastrophe such as a fire is traumatic to say the least.  While we were out of our home for more than five weeks, having met you and your team, we were comforted to know that we were in good hands with American Builders.  This of course, also includes your sub-contractors: Chris (your electrician), Maumee Plumbing and Heating, and Horwitz Window and Glass.

Should we have the opportunity, we will not hesitate to recommend your company and the services of your sub-contractors.  My wife and I are indeed satisfied customers.  Thanks again for everything you have done.

Cordially,

Stanley and Betty Calhoun

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